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Be Up-Front and Do What You Say – We believe in putting
goals out on the table and saying what is expected from the
beginning of the relationship. Then if someone says they are
going to do something, they should do it and not make excuses.
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Integrity Is Not Optional – Sure we're all in
business to make a profit. But not at the expense of
integrity. We believe in trying to guide customers to the
best solution rather than accepting poor design and inferior
products – even if that results in not winning the job.
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The Value of A Partner-Oriented Relationship is Priceless
– We don't believe in just working with someone as a vendor
where we're on opposite sides of the table and finger
pointing often occurs. We want to be on he same side of the
table. We're more concerned with enhancing a relationship
than the profitability of a specific job.
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Taking Responsibility Always Goes Further Than Blaming
– We don't mind admitting mistakes and stepping up to
correct them. We don't seek to establish blame first, but
instead correct the mistake and then figure out how to avoid
them in the future.
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